Behavioral Health Services
Most AHCCCS members receive all behavioral health services through their chosen AHCCCS Complete Care plan.
Services include but are not limited to:
- Mental health counseling
- Psychiatric and psychologist services, and
- Opioid Use Disorder Treatment
Effective October 1, 2022, the AHCCCS Complete Care Regional Behavioral Health Agreements (ACC-RBHAs) and Tribal Regional Behavioral Health Authorities (TRBHAs) serve:
- Individuals determined to have a Serious Mental Illness (SMI).
Additional Resources:
- Serious Emotional Disturbance (SED) Eligibility Determination FAQs
- Serious Mental Illness (SMI) Eligibility Determination FAQs
ACC-RBHAs also provide crisis services grant-funded and state-only funded services. As of October 1, 2022, a single crisis response vendor will serve the entire state. The current crisis phone numbers will still work for at least one year.
| Geographic Service Area | ACC-RBHA Name |
|---|---|
| North | Arizona Complete Health-Complete Care Plan |
| Central | Mercy Care |
| South | Arizona Complete Health – Complete Care Plan |
The Tribal/Regional Behavioral Health Authorities (T/RBHAs) are:
- Central GSA – Mercy Care (formerly Mercy Maricopa Integrated Care)
- North GSA - Arizona Complete Health-Complete Care Plan
- North GSA - Navajo Nation
- North and South GSA - Gila River Regional Behavioral Health Authority
- North and South GSA - White Mountain Apache Tribe
- South GSA - Arizona Complete Health (formerly Cenpatico Integrated Care)
- South GSA - Pascua Yaqui Tribe
Learn about RBHA changes coming October 1, 2022 for members in the North GSA.
To learn how to access behavioral health services, follow the flow chart below. Click on the image to open the PDF.
Accessing/Paying for Behavioral Health.pdf
To find organizations providing behavioral health services that are owned and/or operated by peers and family members please contact the Office of Individual and Family Affairs at oifa@azahcccs.gov or call 1-800-654-8713.
To find a specific provider, please visit the individual T/RBHA website above and search the online directory of providers. The directory includes detailed information for all providers including peer- and family-run providers.
Crisis services are available to any Arizonan regardless of insurance. For immediate help, call 988 or see this Crisis web page.
Learn about Institutions for Mental Disease in Arizona.
Learn more about Opioid Use Disorder.
Learn more about the System of Care for Adults and Children and the Behavioral Health Continuum.
*Revised 08/31/2022
