AHCCCS policy for direct care services Chapter 1200, Section 1240-A of the AHCCCS Medical Policy Manual outlines the
service specifications for direct care services and requirements for direct care
service agencies including training for their employees.
Direct care service agencies can decide whether or not to become an Approved
Program or delegate the responsibility of training and testing DCWs to an
Approved Program through a contractual agreement.
The primary purpose of the online database is to serve as a tool to support the
portability or transferability of DCW or DCW Trainer testing records from one
employer to another employer. A secondary purpose of the database is to support
DCW Agencies in monitoring compliance with the AHCCCS DCW training and testing initiative.
To initiate use of the online database, visit the “Training” tab on the left-hand
side of webpage. AHCCCS encourages DCW agency administrators to complete the
computer-based training courses to support them in developing internal protocols to
institute the online database into day-to-day business practices.
Fax Verification Form The testing records of a DCW or DCW Trainer are portable from one employer to another
employer. Prior to the onset of the DCW Online Testing Records Database, employers
of DCWs could use the Fax Verification Form to verify whether or not a DCW passed
the competency tests.
During the transition to the online database, AHCCCS will permit the use of the
Fax Verification Form in the event an employee’s testing history is not found
in the testing records database.
The new employer of the DCW must fax the form to the former employer to verify
the testing history and maintain a copy in the personnel file.
